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I need a certificate that I can no longer download via self-service. Can I get one from the Student Administration Office?

If you are unable to download a certification via the self-service portal because it is too old, we will be happy to issue you a replacement copy. There is a fee for this service. To request one, click on “Create request” in the self-services portal and then select “Replacement Certificates/Replacement Campuscard” from the drop-down menu. In the next drop-down menu select “Other/individual certificates (fees charged)”. Please provide as much detail as possible about what the certificate is for and what it needs to say in the free text field. You can then submit the request.

Please do not submit a request for an individual transcript of records! The Student Records and Registration Office is not authorized to issue certificates regarding performance. Please contact the appropriate examination office.

Once you have submitted the request, you will see it under “Replacement Certificates/Replacement Campuscard” in the left-hand panel. Open the link and be sure to check the information under “Fees.” There you will find the relevant information for making a payment via bank transfer including your individual personal transaction purpose code (“Verwendungszweck”).

Please note:
Certificates and/or confirmation letters in relation to official forms – for example, forms required for BAföG, the tax office, child benefit payments, survivor's pension for orphans, etc. – will not be issued separately. You should use your current enrollment certificate, which you can download from the self-services portal.

The electronic certificate can be verfied with a stamp from the Student Administration Office.